Last Updated: October 29, 2026
Mirbova (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or contact our customer service team.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Personal Information: Your name, email address, telephone number, billing address, and shipping address.
- Order Information: Products purchased, order number, transaction details, and order history.
- Payment Information: Payment-related information necessary to process your transaction. Payments may be handled by third-party payment providers, such as PayPal. We do not intend to collect or store your full payment card details on our own servers.
- Technical Information: Your IP address, browser type, device information, website usage data, and other information collected through cookies or similar technologies.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Send order confirmations, shipping updates, and customer service communications.
- Process payments, refunds, and returns.
- Respond to questions, complaints, and other requests.
- Detect and prevent fraudulent transactions and unauthorized activity.
- Maintain, improve, and secure our website.
- Comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes that are incompatible with this Privacy Policy unless permitted or required by applicable law.
3. Payment Processing
We may use third-party payment providers, including PayPal, to process payments securely.
When you choose a third-party payment method, your payment information may be processed directly by that provider in accordance with its own privacy policy and terms. We receive the transaction information necessary to confirm and fulfill your order.
4. Sharing Your Information
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Payment processors.
- Shipping companies and logistics providers.
- Website hosting and technical service providers.
- Customer support and order management service providers.
- Professional advisers, regulators, or law enforcement authorities when required by law.
We do not sell your personal information to third parties for their own direct marketing purposes.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website traffic, and improve the shopping experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, dispute resolution, and legal compliance.
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. International Data Transfers
Depending on where our service providers operate, your information may be processed or stored in countries other than your own. Where applicable, we take reasonable steps to ensure that such processing complies with relevant data protection requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing activities.
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before responding.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children where parental consent or other legal requirements apply. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.
10. Third-Party Websites
Our website may contain links to third-party websites or payment services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal obligations. The updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Brand: Mirbova
Contact Person: MARIA THERESA
Email: come@mirbova.com
Phone: 9360417507