This Return and Refund Policy governs all purchase transactions made on Mirbova
s website, which sells original handbag products as shown on our site, with Mirbova brand logo. We operate as a personal cross
border business based in Philippines. Customers may apply for return and refund under eligible conditions. To be eligible for a return, your item must be unused, undamaged, in its original condition, with all original packaging intact. The product must not show signs of wear, scratch, stain or any human
caused damage. You must send a return request by email to come@mirbova.com within the applicable return window after you receive your parcel. Your email must contain your order number, photos of the product, and clear explanation of your return reason. We will review your request and reply to you with further return instructions. Return shipping cost is to be borne by the customer, unless the product we sent is defective, mis
shipped or not matching the product description on our website. If the item is defective or our mistake, we will arrange for proper resolution after we receive and inspect the returned goods. Once we receive and inspect the returned handbag and confirm it meets return requirements, we will process your refund. Refund will be issued to your original payment method. Please note that international return shipping can be costly and lengthy. We do not accept returns for items that have been used, altered or damaged by the buyer. We are not liable for any loss or damage that happens during customer
initiated return shipment. We reserve the right to reject return requests that fail to meet our return criteria. We do not offer free return shipping for customer
changed
mind returns. All product pictures on our website are our actual merchandise.